Processes, Protocols and Procedures

Complaint Process:  Policy and Regulation 1155

We take great pride in our school and reputation; it is imperative we continue to work together to ensure a safe environment for our students, staff, parents and guardians.  That being said, from time to time, concerns may arise in our educational community.  To help resolve issues, the Greater Victoria School District uses a complaint process to ensure that an individual’s concerns will be given respectful attention while upholding the integrity of the educational system.  This process uses clear procedures for the communication and resolution of any concerns held by any member of our educational community.